Highline Residential agent reviews

Agent Review
Jeff went above and beyond in working to show us apartments that suited our needs. He did extensive homework and research, was personable, honest and fair. He communicated promptly and at all times felt like a true tenant's advocate and an oasis of decency in an industry that is often harsh to apartment seekers.

- Carl B
Honestly, I have not expected such a GOOD relation to the customers. Sanad is not "just pay me your money" guy. He is an Agent, who provides high professionalism and clear understanding of our needs. Very helpful, friendly and caring.

- Nina Dabravolskaya
Marc was a lifesaver. We were able to see an apartment, meet the Landlord, apply, get approved, sign a lease and get keys in ONE DAY. Marc was intelligent, knew the area, knew the questions to ask, and was ready to get us all set up. He was patient as we got all of the docs together, and was great about walking us through the steps. He even altered his personal schedule so we could sign a lease that day. Not only was he super helpful in all of the above, but he also commiserated with us about our previous realtor experiences. I guarantee you that the apartment you see with Marc will look like the photos, will be available, and be worth it! He is quick to answer calls, texts and emails and treats you with respect, which we all know cannot be said about most NYC Brokers. I highly recommend him, and I am one of those people that usually only writes bad reviews- so you can rest assured that I am not BS-ing you- he's the real deal. Good luck in your apartment search

- Timmary
Gisela is truly a real estate professional in every sense. She is thoughtful, efficient, and she works hard to get you into your dream apartment. She really knows the area and does not stop until you're happy. I highly recommend her to all of my friends and family.

- Sam
Gisela Kruse did a great job by calling me directly, I was able to visit for the first time New York City and it's been awesome! She's been very very reactive, before finding the apartment, and when I arrived in New York.

- M. M
Everything was perfect. From my point of view a quickly answer was basic and i got that from Gisela, despite the time difference, everything was perfect.

- M. S
Everything was perfect. From my point of view a quickly answer was basic and i got that from Gisela, despite the time difference, everything was perfect.

- S. V
Gisela was responsive, supportive and very professional.

- K. A
Thank for good services and especially Gisela Kruse who will not hesitate to recommend to all friends who wish to travel to New York.Very safe and qualificated.Thanks again

- R. M.
She contacted me right after I submitted the request and was very eager to find us an apartment that matched our needs and wishes. Her work performance was great.

- S. E.
I was most satisfied. Gisela Kruse was a great agent. Always available, kind, intelligent, she did all that she could to satisfy my questions and demands. Having an agent of such quality proved absolutely decisive for me when I finally had to choose an apartment among several possible choices.

- C. L.
Lakesia worked with us tirelessly to get us the apartment of our dreams. Even after we'd gone through countless apartments she stayed with us and helped us negotiate a rent on our current apartment so it would be within budget. Would definitely recommend for her persistence alone, but also a great realtor.

- Liz and Jon
This review is long overdue - Oksana hands down provided the best experience I've ever had renting apartments in any city. She noted my needs but proactively anticipated my wants/hopes in a building with only an exchange of a few emails. Having a vague idea of what I initially pictured, Oksana transformed my basic bullet points into an apartment I would not have found otherwise. She provided a thorough, comfortable, organized and even fun experience in place of the usual stressful ordeal. She truly cares about the people she works with and values building those relationships. Not only is she a true professional, but a genuinely great person! I will always recommend Oksana to anyone looking for an apartment in the city. I couldn't be happier!

- Jessica
Our agent Sanad was super helpful with giving us informations about the house before we sign our lease and responsed to our questions very quickly. Everything went smoothly before and after signing the lease. He definitely knows the area around our neighborhood very well and he was able to show us around and made us feel welcome to live in this new area.

- Man-ning Lin
Very helpful and patient with our questions and problems!

- Juihsi
Ana Maria helped us get the exact apartment we wanted. She was organized, super responsive, and advocated for us with the landlord to get a better move-in date. She was also very flexible when it came to exchanging information and even payment. She was super easy to work with, not pushy, and I would definitely recommend to a friend.

- Jesse Sunquist
Alex did an outstanding job showing us the apartment and surrounding neighborhood. He was available and prompt with his responses 24/7 and truly made the process of finding the right apartment easy. I without a doubt recommend him for to any and all individuals searching for rentals in the area.

- Joe Kelly
First off, when we first came upon this agency, the agents we needed for a specific listing were on vacation. Highline is full of such AMAZINGLY kind and helpful people. Although late at night and out of state, they relayed me to someone who could help, and we had the fortune of getting Alexander as our agent. Professional and on time, bending over backwards to make sure we saw an apartment, he was the absolute sweetest. Transported us where we needed to be, didn't feel rushed or pressured, and felt very at ease in his company as he filled us in on details. Now a year into our move, he's always been there to check in of his own accord and make sure we're still happy and doing well. This was probably the best move experience we've ever had. Alexander is someone you'd absolutely want assisting you on the search for a new home. You can consider him not just your agent, but your friend.

- Erica Perez and Max Beck
Abu helped us find an amazing apartment in Astoria and when moving day came he not only was did he work around my schedule but he actually help get some stuff inside! Highly recommended!!

- Ben
Cheyenne could not come more highly recommended! Excellent, and always available agent. Sold our home much sooner than expected!

- William Harris
Ben is very helpful, keeps the client up to date, and makes himself available whenever needed. I had a great experience having him as an agent.

- Feng Liu
I dealt with several Brooklyn brokers while looking for my perfect apartment, and Mauricia was the hardest working one out of all of them. Very kind, knowledgeable, and professional. Highly recommend.

- Felix Balon
Shiri was insightful and personable and probably the most responsive real estate agent I've worked with in the city. She picked up on the look and feel of the place we were looking for very quickly and would let us know when there were properties on the horizon that we'd be interested in seeing. Our new apartment in the West Village is well maintained but displays character, and the location couldn't be more ideal. Can't recommend her enough!

- Sam C.
She has a very warm personality, knows what she is doing and did a great job with finding me an apartment.

- Sereta S
The apartment I really wanted got rented, but she was very helpful throughout the whole process. Very friendly.

- Sebastian O.
As a large landlord in the area, it was imperative to know that we were working with someone on “our team” and motivated by our best interests. From our first inquiry, Frank Spaulding-Bey of Highline Residential gave a fantastic first impression. Even before I put a face to his name he was able to demonstrate professionalism and trustworthiness. It was evident from the start that he could balance his client's best interest as well as keeping his perspective buyers informed. It's very important as an active buyer/investor to feel engaged and informed throughout the whole process. That being said, Frank and his teammate were not lacking in any of the above. 0 complaints! Frank made things simple and clear for us from the onset. He walked me through the building and quickly understood the things that were important to us in further expanding our portfolio. He has truly exceeded our expectations from day one. For that reason, Frank Spaulding-Bey has gained our utmost respect here at Silvershore Properties. We look forward to meeting at the closing table many more times in the future. I highly recommend Frank and his teammate Devone Graham. Both Frank & Devone gave their 150%; this process would not have been the same without their expertise. They collaborate in the best, most efficient way. I had zero doubt in the ability of these two brokers. They as a team, stick strong to their word. When something needed to be done there were no excuses – everything was completed on time and as planned. Thank you Frank & Devone for your assistance. Again, we look very forward to working together moving forward. You’re all true assets and you make a fantastic team. We are fortunate to have been given the opportunity and extremely appreciative of your work. Best, Matthew Newman Director of Acquisitions Silvershore Properties, LLC

- Matt Newman of Silvershore Properties
In a word: fantastic. I've used brokers before and I'm usually hesitant to go down that road due to the hard sell aspect of most I've worked with. We got lucky with Marc. He didn't seem interested in merely "closing" us so much as he was finding the right place for us. Pressure was non-existent and he answered our questions in a straightforward manner without trying to put a sales spin on them. He was patient while my wife and I deliberated, but followed up in a friendly, laid back demeanor to check on us. All in all, this was the best broker experience I've had in the 11 years I've been in NYC. HIGHLY recommended.

- Joe
Tyshawn really found the best apartment for us, and went out of his way to match our needs and requests to the ideal apartment. In addition, it was always easy to get ahold of him, even on weekends and nights, and he made the application process incredibly easy and straightforward. I would recommend him to anyone looking for a place.

- Dominic
Yvonne is an ideal rental agent in securing a lease. She exemplifies all of the professionalism and diligence needed when looking for a home. Without Yvonne's assistance, I'm sure that finding a rental would have taken a lot longer. Not only did she find a beautiful apartment for my family and I, but she also matched us with a great landlord in a beautiful neighborhood. I highly recommend her as a five star agent!

- Rosa Spears
It was truly a pleasure working with Yvonne to secure my lease. Yvonne went above and beyond to make sure that all paperwork and requirements were organized and appropriately presented to my new landlord. She focuses not only on showing rentals in a desired location, but she also shows a passion for matching a renter with the their perfect dream home. I highly recommend her for her professionalism and beautiful rental properties.

- Morgan Spears